Ampler is in the process of moving to an in-house built connectivity platform, which means new firmware, mobile application and backend systems. In this period of transition, there are bikes that are running the previous firmware and the new one, which means two apps are available simultaneously for some time.
If you are not yet using the new app (green icon), please download it now and follow the instructions in the app. The previous app (black icon) will cease to function on 18.07.2022, read more about the reasons behind it here
You can find an odometer in your Ampler app, which shows you the number of kilometres you have taken your Ampler on. It is also important for you to have an overview of when it might be time to get an inspection for your bike, have a look at our recommendations here.
In the new app, i.e. with the new firmware, your kilometres ridden are also measured when you are not actively using the app. You should still connect the app to your bike from time to time, in order to synchronise the ridden data with our servers. In the previous app, the kilometres travelled are only measured when the app is actively running.
|You can see the total kilometres you rode on your Ampler on the app dashboard underneath the top scale.|
|To get a better insight, tap the activity icon on the top left of your dashboard.|
|Have a look at your data from the current week. Sometimes it takes a while for the activity to synchronise, and does so every time you connect to the internet with the app open. The bike also counts your kilometres if you don't actively use the app. By tapping "View more", you can have an even more in-depth overview of your monthly and all-time statistics.|
|Other than in the previous app, the activity data in our new app is stored in our own database and can be recalled on any device you install the app on and pair your bike with. We don't save GPS data and have no access to your login information. Let us know if you have any questions!|