How to do a software restart

A Software restart clears up your connection and starts it fresh.

To restart your bike:

  1. Hold down the power button for at least 10 seconds (20 seconds if you have a model before 2017) until the LED light turns off along with the bike. Don't let go earlier.
  2. Turn the bike on again from the power button or let it charge a while, if the battery has run out
  3. Check the connection via your app and see if everything works as it should


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.