How to do a firmware restart

A firmware restart clears up your connection and starts it fresh.

To restart your firmware:

  1. Hold down the power button for at least 10 seconds (20 seconds if you have a model before 2017) until the LED light turns off along with the bike. Don't let go earlier.
  2. Turn the bike on again from the power button or let it charge a while, if the battery has run out
  3. Check the connection via your app and see if everything works as it should

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