What is the outlet / refurbished bike quality?

The refurbished e-bikes which we offer in our outlet have minor visual defects, but have the same specifications, if not otherwise mentioned. This can be a scratch on the crank, a little dent or a droplet of paint. They did not pass our rigorous quality control and are thus offered at a reduced price. All refurbished bikes have a total mileage of under 100 km.

Because all of them are packaged in a box ready to be sent out, we can't send you photos unfortunately. Availability is limited, which is also why there might be no bikes listed on the page currently.

Financing & leasing options are not available for refurbished bikes due to high demand and long processing times.

You can of course send back a refurbished bike within the 14-day return policy. Please note that within our warranty, said visual defects can not me claimed as manufacturing defects, otherwise all other warranty conditions apply. Have a look at our Terms and Conditions here.

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