What is the outlet / refurbished bike quality?

  • "New" e-bikes are, as the name suggest, brand-new bikes without any signs of use.
  • The "factory second" e-bikes which we offer in our outlet have minor visual defects. They did not pass our rigorous quality control and are thus offered at a reduced price. They are in perfect technical condition.
  • All "refurbished" bikes have a total mileage of maximum 100 km. They are narely used bike with minor visual defect in perfect technical condition.

Because all of them are packaged in a box ready to be sent out, we can't send you photos, unfortunately. Availability is limited.

If you buy online, you can of course send back a refurbished bike within the 14-day return policy. Please note that within our warranty, said visual defects can not be claimed as manufacturing defects, otherwise all other warranty conditions apply. Have a look at our Terms and Conditions here.

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