Why is the button so difficult to reach / on the seat tube?

We follow the principle "Set and Forget" for our e-bikes - which means you can switch on the motor and the last selected level of assistance and the lights are already set and you are ready to go, or you can switch modes on the button or in the app before the ride. 

We strongly advise you not to use the button while riding, you are risking a fall.

The motor supports you during the ride thanks to a torque sensor based on your pedalling behaviour (pressure, gear selection & speed) - so you can simply start cycling without having to operate a button. The motor support levels differ in the strength of the support - but are always based on your pedalling behaviour.

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