Shipping outside of Europe / to the USA or Canada

We can currently only offer our bikes in the European Union, Norway, Switzerland and United Kingdom except EU outermost regions and UK crown dependencies. All countries are listed here, we can not ship anywhere outside these regions.

Our e-bikes only comply with the regulations that apply there, and we would also not be able to offer the comprehensive service that we set as our quality standard. Therefore, our warranty is currently only valid in the countries we ship to.

Transporting the bike via aeroplane

The transport of Li-ion batteries of this size on a plane is not permitted in general. This applies to both passenger and cargo flights. 

If you are moving overseas in the long term, you can only ship your e-bike by container.

Also note that our warranty is only valid in the countries to which we ship to, and our bikes are not road legal in the US.

Let us know if you have any further questions.

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